Busy sniffing out human
A strong background in Qualitative research. My passion for helping others, combined with my understanding of human behavior, allows me to effectively engage with different communities and user segments.
ME AS A RESEARCHER
With time comes experience
I started my career in market research but eventually made the move to UX research—a shift that felt natural since I was very interested with the tech industry.
I specialize in qualitative research, using a variety of methods and behavioral techniques to uncover what users need and how they think (and behave).
As a multilingual facilitator, I can connect with users in English, Malay, Mandarin, and Cantonese, which has been invaluable for working with diverse groups.And, making them feel heard to share genuine insights.
When I was a UX Research Lead, I managed a team of five researchers. Helping them grow, supporting their work, and collaborating on meaningful projects.
9
70+
Qualitative research studies
Years of experience
MY RESEARCH BACKGROUND
10+
Workshops
300+
Focus groups & in-depth interviews
Generative & usability studies
Including ethnographies, online blogs, quantitative surveys
For stakeholders alignment, engagement & co-creation


Both agency and clients
Inclusive App Onboarding
Creating an onboarding experience with inclusivity in mind
MY UX RESEARCH CASE STUDIES
Unfortunately I will not be able to share the name of the mobile apps, as they are P&C.
From skills to studies
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