Busy sniffing out human

A strong background in Qualitative research. My passion for helping others, combined with my understanding of human behavior, allows me to effectively engage with different communities and user segments.

ME AS A RESEARCHER

With experience

I started my career in market research but eventually made the move to UX research, a shift that felt natural since I was very interested with the tech industry.

I specialize in qualitative research, using a variety of methods and behavioral techniques to uncover what users need and how they think (and behave).

As a multilingual facilitator, I can connect with users in English, Malay, Mandarin, and Cantonese, which has been invaluable for working with diverse groups.And, making them feel heard to share genuine insights.

I have managed a team of researchers. Helping them grow, supporting their work, and collaborating on meaningful projects.

9

70+

Qualitative research studies

Years of experience

MY RESEARCH BACKGROUND

10+

Workshops

300+

Focus groups & in-depth interviews

Generative & usability studies

Including ethnographies, online blogs, quantitative surveys

For stakeholders alignment, engagement & co-creation

Both agency and clients

Inclusive App Onboarding

Creating an onboarding experience with inclusivity in mind

MY UX RESEARCH CASE STUDIES

man in white top holding iPhone
man in white top holding iPhone

Enhancing the redesigned in-app journeys

Usability Testing on Redesigned Experience
selective focus photography of woman holding phone
selective focus photography of woman holding phone